Power Update is sold by a one-time fee that gives users a perpetual license to use the software forever. Power ON offers an optional maintenance contract in order continue to receive updates for the software. Q: What does a maintenance contract cover? The maintenance contract is an in-expensive way to ensure that Power Update continues to run flawlessly. Users receive the following benefits: Automatic
Read MoreActivate license using License key
After purchasign a license, you will receive a license key After downloading and installing the software, you need to activate the software in the Options\Activate menu button. To activate the software enter your license key (if the license key option is not available, you are probably using an old version of the software, in this case please download the latest version). If activation fails, it’s
Read MoreTroubleshooting Power BI UI Automation
To troubleshoot the update of pbix files using UI Automation, you first need to watch the process and identify the part where the UI automation fails: Issue at the Start of the update: If the update process fails at the start (before or shortly after opening Power BI desktop, the error message usally says “Could not find window matching condition.”) the problem is most likely
Read MoreWhere to find my License Information
To find your license information: Log on to Power-Planner.com If you don’t remember your password, please reset it If you don’t remember your username search for it in previous emails or contact us (please don’t register a new one) Once logged in go to the Licenses page Use the License keys to Activate products If support on any of your licenses have expired please Renew
Read MoreRenew a license to extend maintenance
Maintenance covers access to new versions of the software that support newer versions of Windows, Office and SQL Server. If maintenance expired on your license, please do the following to renew the license: Go to the Licenses page Click on the (click here to renew) label This will direct you for the Order page for purchasing renewals for the product Set the number of licenses
Read MoreTroubleshooting Excel PowerPivot Update
If you are using Excel 2010 and Power Query and have an issue during UI Automation, or if the task succeeds but the data doesn’t update please refer to the related article Otherwise please check the error messages in the C:\Users\[USER]\AppData\Local\Temp\PU.log file and turn on Options\Diagnostic Mode to see if Excel displays any popup messages during the update process and check for the symptoms below:
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